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Software Development Analyst

By | Careers | No Comments

This position is ideal for professionals who enjoy and have experience developing and implementing software solutions using Oracle DB and PL/SQL.

Key competences:

  • Associate’s degree in Systems or Electronics Engineering
  • Two years’ experience in software development projects
  • Expertise handling Oracle DBs and PL/SQL
  • Teamwork skills, ability to work under pressure, with good people and communication skills
  • Position open for Cali

If you fulfill all requirements above send your CV, including salary aspirations, to

Oracle Siebel CRM Consultant

By | Careers | No Comments

The CRM team plays a crucial role at SQDM.  Our specialists are responsible for providing advanced consultancy to customers while detecting new business opportunities as projects move forward.

Key competences:

  • Systems, Electronics or Industrial Engineers
  • Two years’ experience in CRM, employing Oracle Siebel CRM technologies
  • Advanced skills in:
  • Siebel Tools
  • Application Administration
  • UI Configuration
  • Server and Browser eScript
  • EAI
  • Outbound / Inbound Web Services
  • Workflows
  • Data Mapping
  • Integration Objects
  • Creation and modification of Tables, Business Components, Applets and Pick Lists
  • Position open for Bogotá DC

If you fulfill all requirements above send your CV, including salary expectations, to

Customer relationship management tools have revolutionized engagement

By | News | No Comments

Changing customer habits and technology usage have spurred a whole new set of customer relationship management tools that can provide faster access to information.

SQDM shares an article published by the TechTarget portal, highlighting the importance of customer engagement through social media and how to strengthen an enterprise CRM strategy paying close attention to those channels.  Read More

What does customer success mean in the telco space

By | Food for thought, News | No Comments

In recent years, many companies – especially SaaS companies – realized that creating a great software product, which can be purchased online and implemented easily from a technical perspective, doesn’t necessarily mean customers will get optimized results when they use it.

Plus, it’s no longer just easy to buy and try these products – it’s also easy to stop using them.

SQDM shares an article published by the TelcoProfessionals portal, in which Oren Tanhum details why a customer success strategy should be adopted and what are some of the advantages of doing so.  Read More’s Artificial Intelligence Project Gaining Strong Reviews

By | Food for thought, News | No Comments

SQDM share an article published by portal TheStreet, sharing strategic progress on CRM systems and Artificial Intelligence.

Salesforce held a small group meeting of less than 60 people at its headquarters in San Francisco last week where it announced that Einstein AI is now available to all its customers across sales, service, marketing, commerce and more, even going so far as to title the presentation, “The Year of Einstein.” Salesforce also announced a strategic partnership with IBM to combine the power of Einstein and IBM’s Watson to provide more insightful analytics for businesses. Read More