Salesforce buys mobile messaging app HeyWire

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Salesforce plans to integrate HeyWire’s technology into Service Cloud, opening up another way for companies and customers to communicate. SQDM share an article published by TechTarget detailing Salesforce’s strategy to expand its communication reach to any aspect the customer wants to use. Read More

SOA must keep pace with connected-everything trend in 2016

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Learn how important IT trends around microservices, IoT, APIs and business agility are impacting enterprise and service-oriented architectures. SQDM share an article from TechTarget addressing SOA related criteria which will shape the scenario in 2016. Read on to find out how to take advantage of these trends, including the rising “connected-everything” trend. Read More

Automate your sales & marketing campaigns

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As automation of sales & marketing efforts becomes increasingly relevant for business today, here is an article from TechTarget on “Five must-have features in a marketing automation platform”, addressing different criteria to be taken into account when automating such critical processes. Read More

SQDM’s expertise on Business Process Management – BPM

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SQDM’s strategy allows accurate assessment of variables present in automated processes; this, at the same time, enables enterprises to take decisions which increase the effectiveness of such processes. BPM is connected to performance objectives which are based upon business processes and address the technology employed so as to convert this vision in to a reality. It is the way to run a business generating continuous performance improvements -as such, it is a road and not a final goal.

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