OSS/BSS Archives | SQDM

Changes in OSS/BSS faced by Telecommunication companies

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SQDM share Tom Nolle’s column on the changes that Telecom companies face in regards to their OSS/BSS strategies.

New telecom industry trends are driving OSS/BSS (Operations Support Systems / Business Support Systems) systems, which are as critical as network hardware technology trends. Network operators state that top telecom industry trends in OSS/BSS systems and architecture are being driven by service layer architecture and changing the need to manage customer experiences rather than subscription services.
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